Posted by Metal Supermarkets

Metal Supermarkets is the world's largest small-quantity metal supplier with over 100 brick-and-mortar stores across the US, Canada, and United Kingdom.
Known worldwide as The Convenience Stores for Metal we are the one-stop shop for all metal needs.
We stock a wide variety of metals including Aluminum, Hot-Rolled Steel, Cold-Rolled Steel, Stainless Steel, Alloy Steel, Galvanized Steel, Tool Steel, Brass, Bronze and Copper.
We offer value-added services such as Production Cutting, Shearing, Punching and more.
Customer Service Representative, Bensalem PA, 19020

Responsibilities
- Provide consistent, superior customer service, ensuring all customer needs and requests are identified and addressed, always maintaining a high level of customer satisfaction - Track record of over-achieving quota - Strong phone handling skills and active listening - Ability to define problems, collect data, establish facts, and draw valid conclusions - Ability to calculate discounts, interest, proportions, percentages, area, circumference, and volume - Customer-orientated and ability to adapt/respond to different types of personalities - Excellent communication and presentation skills - Ability to multi-task, prioritize, and manage time effectively - Acknowledge and respond in a timely fashion to all order requests, submitted quotes and delivery follow-up - Build sustainable relationships and trust with customers through open and interactive communication over phone and in person - Recognize opportunities to generate sales leads and new customer development - Support the achievement of sales/budget targets, which includes maintaining stock control and gross margins while managing cost budgets - Entering and updating customer information into our Point-of-Sale software accurately - Accepting cash and taking credit/debit card payments
Requirements
- Must be a US Citizen - Minimum 1 year of proven customer service experience - Strong math skills; mathematically inclined - Clear communication and effective listening skills - Exceptional telephone skills and etiquette - Experience in selling in the industrial market, B2B selling , Metals experience a plus - Excellent customer relationship skills - Excellent English communication skills, both verbally and written - Valid Driver's license, clean driving record (non-CDL) and insurable - Physically able to frequently lift/move metal product weighing 50 -100 lbs
Job Type:
 Full time
Hours:
 Mon - Fri, 8:00 - 5:00, No weekends
Shift:
 Day shift, No nights
Pay:
 $20 per hour
Benefits:
 We offer benefits after one year of employment.
Work Location:
 In Person
Reliable to commute: 
Bensalem, PA 19020 (Required)