Description
Classification:
Exempt for Base plus Commission routes, Non-Exempt for hourly routes.
We are our company.
We've been working hard for our customers since 1889
when we invented the uniform and linen rental industry.
Our company has
grown into a worldwide leader serving over 350,000 customers in 13
countries.
It's our job every day to make every aspect of the customer
experience better.
Whatever our customers need, our company finds the
answers that work for them.
Our employees are the heart and soul of our company.
As a result, we have
a long history of strong financial performance, continuous improvement,
and customer service.
We're seeking driven professionals with ambition to
grow within our company.
We'd love to talk to you about how you can fit into
our team of diverse individuals and how your hard work will be rewarded with
competitive pay and benefits and ongoing career development.
Join our team and build your career with our company!
Job Summary:
The Route Sales Representative meets our customers needs through
up-selling/cross-selling and provides superior customer service through
proactively managing all route responsibilities.
Performs other duties as
required.
Reports to the District Manager.
Our full-time employees enjoy:
401K Plan with Company Match
Medical, Dental, Vision, FSA/HSA
Life Insurance, Disability Insurance
Vacation, Sick Time, Holidays
Choice of Global Cash Card or Direct Deposit
Career Advancement
Learning & Development Opportunities
Inclusive and Diverse Team Environment
Essential Functions:
- Solicit new customers, up-sell/cross-sell/sample all lines of service
or product and ensure a profitable product mix.
- Actively participate in promotions and contests, training and audits.
- Follow company policies and procedures regarding installation of new
customers, managing customer needs and all aspects of service.
Performance
goals must be met on a regular basis.
- Ensure customer loyalty, retention and provide outstanding customer
service.
Build relationships, communicate openly, educate customers,
manage customer needs and proactively resolve concerns in cooperation with
supervision.
- Safely operate a delivery vehicle on each trip, following all applicable
laws and company policy.
Maintain vehicle cleanliness and perform regular
vehicle inspections.
- Handle and process customer payments.
Keep route paperwork current.
- Ensure timely and correct deliveries of complete textile loads, pick up
soiled textiles and maintain proper inventories in accounts.
Service items
such as facility maintenance products.
- Monitor and report competitive activity.
Keep service agreements current
and renewed.
- Return from route and off load soiled textiles in the receiving area of
facility.
- Accurately prepare route paperwork and follow check-in procedures.
- Follow written and verbal instructions and perform other tasks as directed
by supervision.
Additional Functions:
- May work with and support other service personnel as required by
supervision.
Qualifications:
- Have and maintain a valid drivers license, CDL when applicable, and be
21 years or older.
- Have and maintain a driving record free of chargeable accidents, speeding
or safety violations.
- Demonstrate excellent skills in the operation of vehicles and have a
verifiable minimum one year experience of safe and successful driving.
- Demonstrate excellent skills in customer service and route sales.
- Excellent verbal and written communication skills in English, ability to
comprehend and follow direction, as well as good time management skills and
team player.
- Recognize colors, sizes and types of product and count, add and
subtract accurately.
Education:
- High School graduation or similar experience.
Travel Requirements:
- Daily, by delivery vehicle within a route.
Typical Environmental Conditions:
- Operating vehicles on public roads, in and out of customer locations,
loading areas of a typical industrial laundry facility, Service Center or
depot
- Indoor and outdoor areas of a typical industrial facility.
Typical Physical Activity:
- Physical Demands - sitting, grasping, driving, stooping, climbing
stairs, moving carts up to 500 lbs, lifting up to 75 lbs, standing,
walking, writing, speaking, hearing.
For a general description of benefits that are being offered for this
position, please visit the application link.
Our company is an Affirmative Action/Equal Employment Opportunity Employer.
Revised: 09/10/2021
The contractor will not discharge or in any other manner discriminate against
employees or applicants because they have inquired about, discussed, or
disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other
employees or applicants as a part of their essential job functions cannot
disclose the pay of other employees or applicants to individuals who do not
otherwise have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
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Quick Transport Solutions, Inc.
11501 Dublin Blvd. Suite 200
Dublin, CA 94568
510-887-9300
510-284-7280
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