Tracking your goods while they are being moved can go a long way in ensuring that your shipped goods arrive timely and safely. But tracking is not all about having a tracking device on your trucks; it goes hand in hand with having not only the right tracking software to meet your business needs, but having the best. As it is, there are many computer developed software, but not all of them are good or meet your needs. It is important then that you go an extra mile to find the right software. Some important tips that can lead you to getting the right software are;
Understand your needs
The first and most important thing is for you to spell out exactly the need of your company. You need to understand whether you need operator solutions or mileage integration. Every package comes with different features and once you have identified your priorities, you will know the right package to go for.
Assess your work remotely or remote agent requirements
The other factor that you will probably need to consider is if you have remote agents. If you have remote agents, then you need an internet or cloud based software. A mainframe system can work quite well if you do not have remote clients. But before you take the step to select your software consider both choices closely.
Use a trial version first
You can never be sure on the exact software you need until you give it a try. Fortunately, some or simply most of the software companies will offer you a chance to use a trial version before purchasing the exact one. During the trial version try to run data through the system, go through roadblocks, contact the service center and ask questions. Ideally, you need to use this trial version as if you are using the real system. In this way you will be able to know how it works and if it fully meets your requirements.
Get one that can automate services
In the today’s business world, one will require a system that can reduce much of the paperwork and automate some tasks. A good software should be able to make much of your activities automated to ideally reduce the time that you spend on work that is not income generating. It is important that the system you opt to take can reduce many of the steps and make work more efficient.
Support
One of the most important things you need before taking the software of your choice is the after sale support they offer. It is important that you take software that can guarantee you an after sales support. This is important because there are times that the system can develop issues and if your vendor is not able to handle the problem, this can impact the operations of your business.
Backup system
Computer systems are bound to develop problems from time to time and even crash unexpectedly. But there is a way that all this can easily be mitigated by having a backup system. It is important that you take software that has a backup system. In addition, the software should offer an automatic backup mechanism.
In a nutshell, getting a vendor and selecting the tracking software of your choice does not guarantee that you will have the best tracking software. It is important that you put these tips into practice. With these tips you are more likely to choose the best software for your business.
I like that you said that we need to make sure that there is an after sale support. If I was going to get better software for a truck I would want to know that it will be taken care of. It might be a good idea to find out some of the potential problems that can come up.